Tenant Engagement Officer

  • Full Time/Temporary
  • South Shields
  • Posted 4 weeks ago
  • Salary: £13.21
  • Reference ID: TBTENOFF

We are currently looking for a Tenant Engagement Officer to ensure tenants and leaseholders are involved with services our client provides based in South Shields.

This role is initially for a month with a view to be extended up to 6 months.

The Role:

  • Assist in the development, delivery and monitoring of Involvement Frameworks and associated work programmes
  • Assist in the production of information and procedures
  • Promote formal and informal methods of involvement
  • Plan, arrange, facilitate and review involvement sessions
  • Organise and plan tenants’ conferences and other events
  • Assist in the preparation of statistics, reports, performance information
  • Facilitate involvement sessions and activities
  • Supporting and enabling tenants to design and write annual reports
  • Undertake other duties when necessary

The Person:

  • Must have previous housing experience
  • Must have a Level 3 qualification in a relevant subject
  • Must have excellent communication skills
  • Must be IT literate
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