Telemarketing Advisor/Lead Generator

We are looking to recruit a telemarketing advisor to work in The Business Development Team.

You will be cold calling local businesses by telephone to promote the business benefits to employing an apprentice. You will be creating appointments for our officers to attend face to face meetings

The key roles of this post will include:

  • Cold Calls to employers across the North East and partners of Learning and Skills to promote the business benefits of apprenticeships
  • Create qualified appointments for our officers to meet employers face to face.
  • To meet challenging sales targets set by the Senior management team
  • Recruitment and engagement of employers from our database of contacts, promoting apprenticeships and incentives.
  • To offer high quality government funded training for an employer’s current workforce.
  • To promote the services of Learning and Skills to customers within Gateshead and across the North East
  • To help our young people source work experience placements with local employers.
  • To support the Business Development team in all recruitment and promotional activity including administrative tasks


  •  Knowledge of administrative procedures
  • Previous Customer service experience both face to face and over the telephone
  • Experience of Microsoft Office packages
  • Fast and accurate Data capture experience
  • Experience of working in a cold calling environment
  • 3 GCSE’s at minimum grade C (Grade 4) or equivalent including Maths and English
  • Meeting target
  • Ability to be flexible
  • Able to work as part of a team
  • Using effective written and communication
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