Parking Appeals Assistant

We are currently recruiting for 2 x Parking Appeal Assistant’s to join our team based within South Tyneside.

The Role:

•Assist the Parking Manager and Parking Officer in the day-to-day handling of correspondence associated with Civil Parking Enforcement

•Assist in the handling of representations, charge certificates and statutory declarations associated with CPE

•To correspond with the public, Traffic Penalties Tribunal (TPT) and the Traffic Enforcement Centre (TEC)

•To assist in the monitoring of the performance of the Parking Services Enforcement Contractor

•To correspond with the TPT, TEC and Bailiff Services

•To investigate fully each TPT appeal form and to produce the Council’s representation

•Liaise with the Bailiff Services in connection with debt recovery

•To assist in the continual development of the Special Parking Area and Permitted Parking Places in connection with CPE

•To assist in the day-to-day management of parking assets and resources

•To assist in the investigation of complaints and preparation of reports including collection and analysis of data

The Person:

•Must have relevant previous experience in a similar role
• Must hold a minimum of 5 GCSE’s including English and Maths at grades C (5) Or above.

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