IT Service Desk Assistant

  • Full Time/Temporary
  • Anywhere
  • Posted 3 weeks ago
  • Salary: £9.94
  • Reference ID: NDITSS

We are currently looking for a ICT Service Desk Analyst to work in the South Shields area.

The Role:

  • Resolve technical issues
  • Provide advice and guidance in use of computer applications
  • Create and update computer user accounts
  • Issue computer consumables
  • Update and maintain in-house systems and databases including hardware and software inventory records
  • Maintain telephone directory accounts

The Person:

  • MUST have relevant Microsoft qualifications for Desktop O/S Windows 7, 8.1, and 10 – Must provide proof of qualifications
  • Must have experience working in an ICT service desk role
  • Must have excellent knowledge of MS Windows and MS Office
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