Housing Solutions Officer

  • Full Time/Temporary
  • Newcastle
  • Posted 2 weeks ago
  • Salary: £11.27
  • Reference ID: TBHOUSENEW

We are currently looking for 2x Housing Solutions Officers to provide housing advice and guidance to customers based in the Newcastle area.

The Role:

  • Manage the housing registers and provide advice to customers
  • Assessing housing needs including medical assessments
  • Processing and banding housing applications
  • Provide advice which supports letting properties
  • Meet performance targets for applications and letting properties
  • Undertake any other duties that may arise
  • Using in-house systems and databases
  • Will be remote working with a view of potentially return to office working

The Person:

  • Must have a minimum of 4 GCSEs or equivalent graded C or above including Maths and English
  • Must have previous housing experience
  • Must have excellent Customer Service skills
  • Must be IT literate
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