Tele-researchers

  • Full Time/Temporary
  • South Shields
  • Posted 3 weeks ago
  • Salary: £7.50 - 7.83
  • Reference ID: NDJ2

 

We are currently looking for 4 Tele-researchers with excellent telephone manner to work within an expanding local office. Your role will be making outbound calls, contacting Students and Education establishments to gain information in the form of surveys. (No sales)

 

  • Hours of work 11.00 a.m. until 8.00 p.m. Monday to Thursday
  • Friday 9 am- 12.00 noon
  • Potential overtime available


The role

  • Making outbound calls to gain information from students regarding their education experiences and course feedback
  • Talking through telephone surveys
  • Updating internal databases with relevant information
  • Using questioning techniques to gain information
  • Based in South Shields- Close to metro station or free parking available
  • Cafe on site
  • Bonus system in place and weekly competitions

There is no selling in this role and we have immediate starts

The person

  • Must have an excellent telephone manner and be able to engage the person on the other end of the line
  • Ideally have some experience of customer services , experience with the public or telephone experience
  • It is not necessary to have call centre experience but ideally you should have some outbound calling or similar
  • Be I.T literate
  • Be motivated to work both alone and as part of a team

 

This is an immediate start and will be long term ongoing work.

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