Customer Service Assistant

  • Full Time/Temporary
  • Gateshead
  • Posted 3 weeks ago
  • Salary: ££10.01 per hour
  • Reference ID: TBGATES

We are currently looking for Customer Service Assistant to work in the Gateshead area.

The Role:

  • Receive and respond to repair queries including first time repair reporting
  • Arrange appointments and answer queries regarding scheduled repairs, maintenance jobs and other general housing management calls
  • Receive and process complaints and compliments about repairs and other general matters
  • Use of MS Office
  • Carry out a range of administrative duties

The Person:

  • Must have a minimum of 5 GCSEs graded A-C including Maths and English
  • Must have similar experience from a previous role.
  • Must have knowledge of MS Office
  • Must be an excellent communicator
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