Telephone Researcher

  • Temporary to Permanent
  • South Tyneside
  • Posted 1 week ago
  • Salary: £7.70 - 8.21

We are currently recruiting a Telephone Researcher to work for one of our Customers based in South Shields

The role will involve contacting students who have recently completed or withdrawn from, a course at their local college, council or training provider.

There is no selling involved within the role. Training is provided, however experience working in a similar environment is essential.

The working hours are from Monday to Thursday from 11:00 am to 8:00 pm and on Friday from 9:00 am to 12:00 pm.

The Role:

  • To manually dial and consistently reach a high volume of students to complete relevant questionnaires.
  • Following and filling in the survey as requested by the client.
  • Meeting targets in a fast and fun environment.
  • Ensuring your calls are compliant and adhere to company regulations.

Skills and Knowledge:

  • Confident in managing workloads to ensure you meet targets within agreed time frames, without comprising on quality.
  • Able to work alone, as well as contribute to the team and work well within a collaborative customer-focused environment.
  • Strong PC skills, confident in using systems and Microsoft Office.
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