Contact Centre Advisor

  • Full Time/Temporary
  • South Shields
  • Posted 4 months ago
  • Salary: £9.18
  • Reference ID: NDCUSSS

 

We are currently looking for a Contact Centre Advisor with experience in a fast paced environment to work in the South Shields area

 

The Role:

– To provide reception service at company headquarters

– To make outbound calls and conduct surveys

– To manage customer information on an in-house system

– To undertake general administration duties

– To answer and resolve any tenancy queries, requests for services, complaints and compliments

 

The Person:

 

– MUST have 12 months minimum experience working in a Customer Service environment

– MUST have excellent IT and Communication skills

There will be more information of the role discussed should you be selected for an interview

 

This is a part time position 20 hours per week, initially for 3 months but may be extended up to 12 months. The working hours are 2:30pm – 6:30pm Monday to Friday.

 

 

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