Customer Service Advisor

  • Full Time/Temporary
  • Crook, Durham
  • Posted 1 month ago
  • Salary: £8.58

We are currently recruiting for a Customer Service Advisor to work in a busy office in Crook.

The role

  • Deal with telephone calls from internal and external clients for service requests and customer feedback
  • Administration duties
  • Handling email correspondence
  • Communicate with other members of staff via telephone and e-mail

The person

  • The successful applicant will need to have the following:
  • Be educated to NVQ 2 Level
  • Have experience of a customer service environment
  • Be able to handle volume queries
  • Be I.T literate
  • Be able to work both alone and as part of a team
  • Experience of complaints handling
  • Use of Microsoft Outlook

please note this role is for 30 per week over 5 days.

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