Customer Service Adviser

  • Full Time/Temporary
  • Stockton
  • Posted 4 weeks ago
  • Salary: £8.91 per hour
  • Reference ID: AHST343

We are looking for 3 enthusiastic and friendly Customer Service Advisers to join an expanding local company in Stockton-On-Tees (South)

The role will be initially on a temporary basis with the possibility of becoming long term or permanent.

Duties to include

  • Outbound calling on behalf of a large Supermarket Campaign
  • Dealing with the customer on the line by delivering a high standard of customer service.
  • Promoting product
  • Working Monday to Friday 8.30m till 4.30pm (no weekend work)
  • Training is provided, and we are looking forward to welcoming friendly, fun individuals into the team

The person

  • Previous telephone experience/ Customer Service experience required
  • Great communication skills
  • The ability to listen to customer’s needs
  • Dealing with customer objections
  • Promoting by use of features and benefits and open and closed questioning
  • The ability to resolve customer queries in a timely manner
  • Ideally, you should have 5 GCSE’s or equivalent including English and Maths
  • Be fully PC literate
  • Enjoy working as part of a team

This is an exciting role in an expanding and fun environment

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