We are currently looking for a Customer Liaison Officer to act as the first point of contact for our client based in the Stockton area.
You will be working from role however you will need to attend the office to collect equipment/receive training.
- Act as the first point of contact for customers seeking to register on the lettings platform
- Respond to general enquiries, problems, and situations from customers
- Complete online housing applications on behalf of customers struggling to do so
- Liaise with colleagues registered providers, and a range of external organisations
- Undertake any necessary support (including administration) tasks
- Prepare management information when required
- Must have previous experience in a similar role
- Must have excellent Customer Service skills
- Must be an excellent communicator
- Must be IT literate