Advice Assistant

  • Full Time/Temporary
  • Gateshead
  • Posted 4 weeks ago
  • Salary: £10.62 per hour
  • Reference ID: TBGATES

We are currently looking for an Advice Assistant to work in the Gateshead area.

The Role:

  • First point of contact for repair reports, and housing related enquiries
  • Arrange appointments
  • Investigate and record customer queries
  • Handling of non-routine calls including logging, and monitor non-routine repairs
  • Liaising with other departments
  • Gather information to aid in the process of insurance claims

The Person:

  • Must have 5 GCSE’s or equivalent including Maths and English
  • Must have experience from a previous role
  • Excellent IT skills
  • Must be a good communicator
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